Payroll & Cashier Support Services

Payroll & Treasury

One-stop payroll and treasury outsourcing—so you can focus on your business with stronger finance and HR operations.

Payroll Outsourcing

Payroll Outsourcing

  • Salary, Bonus, OT & Attendance

  • Insurance & Pension Setup/Changes

  • Withholding & NHI (2nd Gen) Filing

  • CN/EN Payroll Sheets & Encrypted Payslips

  • Annual Withholding, Departure Tax & Severance

  • Leave & Attendance Management

  • Journal Entries Support

  • Labor/Payroll Advisory & Training

  • Payout & Payment Handling

Treasury Outsourcing

Cashier Support Outsourcing

  • Payment Review & Payable List

  • Online Banking & Payments

  • Expenses & Petty Cash

  • Counter Tasks, FX, Checks & Deposits

  • Automation for Visibility & Efficiency

Why Choose Us

  • Lower Cost: no payroll system or full-time headcount needed.
  • Expert Team: CPA, bookkeepers, and HR specialists.
  • No Disruption: reduce turnover and handover risk.
  • Confidential & Compliant: lower tax and labor dispute risk.
  • Visibility: track payments and cash flow in real time.
  • One-Stop: one point of contact, fewer gaps.

Payroll & Treasury Outsourcing FAQ

I. Compensation & Taxation
Q1: For foreign companies, which pay items are treated as “wages” in Taiwan?

This is not just terminology—it directly affects compliance cost (insurance, overtime, audits). We recommend judging by substance, not the label.

  1. Almost always treated as wages (include)

If it is work-related (consideration) and regularly paid, it is wage—no matter what you call it.

  • Base Salary
  • Fixed Allowances: Position allowance, language allowance, expatriate allowance, meal allowance (even if tax-exempt), fixed transportation allowance
  • Attendance Bonus : if systematic and routinely paid, it is usually treated as wage
  1. Gray areas (depends on design)
  • Performance/Sales Bonus
    • If paid monthly, fixed, and broadly granted, it may be treated as disguised wage (included for insurance and overtime calculations).
    • If performance-based, variable, non-regular (no performance = no bonus), it may be excluded from “average wage” for labor purposes.
  • Year-end/Festival Bonus : If not contractually guaranteed as Guaranteed Annual Pay, it is usually treated as discretionary (not included in average wage), but still taxable and may trigger NHI supplemental premium.
  1. Usually excluded (reimbursement-based)
  • Travel/Entertainment Expenses : Must be supported by receipts, reimbursement basis, and within tax limits
  • Employer-paid 6% Pension Contribution : Employer cost, not employee salary income
Q2: Are expatriate benefits (housing, tuition, relocation) taxable as salary?

This is a key tax issue for multinationals. The core is cash flow and contract structure. High-risk (treated as taxable salary)「合約」。

  • High-risk (treated as taxable salary)
    Company wires cash (e.g., NT$50,000) to the employee for rent. The tax authority may treat it as a cash allowance and tax it as salary.
  • Recommended (treated as company expense; non-taxable to employee)
    • Contract party : The company signs with the landlord/school
    • Payment : Company pays the landlord/school directly (or employee advances then reimburses with receipts)
    • Policy : A clear internal policy stating this is a business-required expatriate expense

Conclusion : With the above, you can support the position that this is a business expense, not taxable salary to the employee.

Q3: What is Taiwan’s current minimum wage?

Minimum wage is updated annually. Please follow the latest Ministry of Labor announcement.

2025 (ROC Year 114) :

  • Monthly : NT$ 28,590
  • Hourly : NT$ 190
Q4: Can we hire foreigners in Taiwan?

Yes—first confirm the work permit type to avoid illegal employment.

Status

Work Permit Needed?

Notes

Employment Gold Card holder

No

Gold Card includes open work authorization (4-in-1).

Foreign spouse

No

Must be married to a household-registered national and have residence rights.

APRC (Permanent Residency)

No

After 2024 amendments, many APRC holders have open work rights.

Foreign professionals

Yes

Employer must apply to MOL; salary/education/experience thresholds apply.

Foreign students

Yes

Current students must obtain a student work permit (max 20 hrs/week). Graduates require employer application (points-based).

HR SOP: Before onboarding, request the original ARC or Gold Card, and keep a photo copy on file.

Q5: How do we withhold income tax for foreign employees? (Withholding Tax)

This is frequently miscalculated. The key is tax residency (183-day rule).

Step 1: Count days

  • Resident (183+ days) : Taxed similar to local residents.
  • Non-resident (<183 days) : Withholding applies at higher rates and no personal deductions.

Step 2: Apply withholding rate

  • Resident : Follow the salary withholding table, or withhold a flat 5% (many foreign firms choose 5%). 5%(外商通常選 5%)。
  • Non-resident : Standard rate 18%
  • Non-resident (low-salary exception) : If monthly salary ≤ 1.5× minimum wage (about NT$42,885 in 2025), rate may be 6%. 6% 優惠稅率。

Practical note : If an employee joins in January and is expected to stay all year, you may withhold as resident (5%). If they leave early and fail the 183-day test, the company must top up the difference to the non-resident rate and file a correction.

Q6: What are the withholding rates, thresholds, and tax amounts for different income types?

Q7: What is the NHI “supplemental premium” (2nd Gen NHI)? How is it calculated?

It is an additional premium (current rate 2.11%) imposed on income beyond regular payroll.

  1. Paid by employees (bonus-type)
  • Trigger : When cumulative bonuses (year-end bonus, profit sharing, etc.) exceed 4× the monthly insured salary.
  • Threshold : The portion of "cumulative" annual bonuses that exceeds 4 times the employee's "monthly insured salary."
  • Formula : (Cumulative bonus − 4 × insured salary) × 2.11%
  • Collected by : Employer withholds at payout.
  1. Paid by employers (salary-gap type)
  • Logic : if total salary paid is higher than total insured salary, the gap is assessed.
  • Formula : (Total monthly salary paid − Total monthly insured salary) × 2.11%
II. Labor Insurance & Pension
Q1: Must a new company set up Labor/NHI insurance enrollment units immediately?
  • If you have 5+ employees (including 5):
    Must set up an enrollment unit and enroll all employees in Labor Insurance + Employment Insurance + Occupational Accident Insurance.
  • If you have 4 or fewer employees :
    • Labor Insurance : optional by law. Employees may join via an occupational union instead. We strongly recommend enrolling, because in a workplace accident, Labor Insurance can significantly reduce employer liability.
    • Employment Insurance & Pension (6%) : still mandatory even if Labor Insurance is not joined.
  • If you have no employees (only the owner) :
    You cannot set up a Labor Insurance unit. The owner should join via an occupational union or National Pension (as applicable).
  • Important—NHI rule :
    Regardless of headcount (even 1 person), once you form a company, you must set up an NHI enrollment unit.
Q2: How should the owner enroll in Labor/NHI insurance?
  • Labor Insurance (not mandatory) :必須先幫員工加保,老闆才能跟著保在公司。投保薪資不得低於員工(通常保最高級距 45,800 元)。
  • NHI (mandatory) : The owner must enroll as the Responsible Person under the company (not via union or as a dependent). • If the owner has another full-time job, NHI stays with the primary employer; the new company enrolls employees only.
Q3: Do part-timers and interns need Labor/NHI insurance?

If there is an employment relationship, generally yes.

  • Labor Insurance : required. Long-term part-timers enroll monthly (insured salary not below NT$11,100) and marked as part-time; day workers enroll by day.
  • NHI : Choose one enrollment (often stays under prior coverage such as as a dependent or via school).
  • Pension (6%) : Employer must contribute regardless of full-time/part-time.
Q4: Any legal ways to reduce NHI premiums?
  • Dependent strategy : Attach dependents to the lower-salary insured person.
  • Large-family rule : Under the same insured person, dependents from the 4th onward may be exempt from premiums.
  • Multiple-job strategy : Enroll under the higher-salary job to avoid unnecessary supplemental premiums (case-by-case).
Q5: What is the employer’s real cost for one employee? (2025 estimate)

Beyond salary, statutory costs include :

  • Labor Insurance : Salary × ~8% (employer pays ~70%)
  • NHI : Salary × ~3.1% (employer pays ~60%)
  • Pension : Salary × 6% (employer pays 100%)

Conclusion : Total employer cost is typically ~1.15–1.20× the salary.

Q6: What happens if we fail to enroll employees, or under-report salary?

This is a classic “small saving, big loss” risk.

  • Failure to enroll / under-reporting : Penalties up to the unpaid premium.

Worst case : If a workplace accident occurs, the employer may be liable for the benefits that should have been paid by the system (often starting from hundreds of thousands).

Q7: What’s the difference between Labor Pension (6%) and Labor Insurance old-age benefits?

They are separate benefits; you may receive both.

Item

Labor Pension (New System)

Labor Insurance Old-Age Benefit

Who pays

Employer (into your personal account)

Government insurance benefit

Funding

Employer contributes 6% monthly

Calculated from paid premiums

When you can claim

From age 60, regardless of retirement status

Age and contribution-year requirements apply

Bankruptcy risk

No (personal account)

System pressure exists, but government-backed

Quick memory

Employer retirement savings

Social insurance pension

Summary: Pension is your personal account; Labor Insurance is social insurance. They run in parallel.

Q8: As a responsible person, if I also enroll in Labor Insurance, can I claim old-age benefits?

Yes. If the responsible person has actual labor participation and is properly enrolled, they can claim old-age benefits under the same rules (e.g., age 60–65 and contribution requirements).

Q9: For Labor Pension (6%), must I stop working to withdraw it?

No. It is age-based, not employment-status-based. From age 60, you can claim it regardless of whether you are still working or enrolled.

Q10: Labor Insurance old-age benefit—lump sum or monthly pension? Any limits?

It usually depends on whether you have 15+ years of insured seniority :

  • 15+ years : Typically monthly pension (the longer you live, the more you receive).
  • <15 years : Lump-sum benefit only.

Exception : Some legacy insured periods (before Jan 1, 2009) may allow a special lump-sum option if conditions are met.

Q11: For legacy employees under the old pension system, how is retirement pay calculated? What is the cap?

Retirement Pay = Average Wage × Base Units

  • First 15 years : 2 units per year
  • From year 16 onward : 1 unit per year

Cap : Maximum 45 units

III. Outsourcing & Contractors
Q1: Can we avoid full-time headcount by signing a “contractor agreement”?

This is a common misconception and a key focus of labor inspections. What matters is the actual working relationship, not the contract title. If these “subordination” factors exist, it is treated as employment :

  1. Personal subordination : Company directs and supervises, attendance rules apply
  2. Economic subordination : Works mainly/only for your company, limited freedom to take other clients
  3. Organizational subordination : Integrated into your org structure

Expert advice : If using contractors (no labor/NHI enrollment), ensure high autonomy (time/place/method). Otherwise it may be deemed “fake contractor, real employee,” with severe penalties.

Q2: For “consultants” or freelancers, how do we report payments?

It depends on the nature of work :

  • Salary income (Code 50) : If it is employment in substance
  • Professional practice income (Code 9A/9B) : e.g., lawyers/CPAs or skilled professionals operating independently, with their own tools and business risk

Key difference : Professional income may claim deemed costs, but misclassification creates tax adjustment risk.

Q3: Are director/supervisor payments salary? Do they require enrollment?
  • Directors only (board duties only) : Typically meeting fees or profit distribution; treated as other income/dividends; no Labor Insurance/Pension enrollment.
  • Directors with employee role (active management) : e.g., also GM with fixed salary—must enroll and treated as salary income.
IV. Leave & Overtime
Q1: How is overtime pay calculated? Can we use comp time?
  • Overtime pay has statutory multipliers :
    • Weekday OT first 2 hours :×1.34
    • Weekday OT hours 3–4 :×1.67
    • Rest-day overtime rates are higher
  • Comp time requires consent : Comp time may replace OT pay if the employee agrees, generally 1:1. If unused by deadline, it must be paid out.
  • Ceiling : Overtime limit is generally 46 hours/month.
Q2: Is overtime pay taxable? What if it is inflated?
  • Employee (tax-exempt) : Legal overtime pay within 46 hours/month may be tax-exempt.
  • Company risk : Tax authority may compare time records vs cash flow. If no overtime occurred but expenses are claimed, tax adjustment and penalties may apply.
Q3: What do we need to book overtime as an expense?
  1. Complete time records : Keep for 5 years
  2. Clear payment evidence : Payslips should identify overtime items
Q4: What leave must we provide at minimum? Can we use a global policy as-is?

Taiwan labor law (annual leave, marriage/funeral/sick/maternity leave) is the minimum standard.

Global policies must be localized. If HQ policy is stricter than Taiwan law (e.g., fewer leave days), you must adjust to comply.

Q5: What’s the difference between “regular day off” and “rest day”?
  • Regular day off (mandatory) : Typically Sunday; overtime is generally prohibited except emergencies.
  • Rest day (adjustable) : Typically Saturday; overtime is permitted but costly.
Q6: Quick reference—how many days of leave?
  • Annual leave : 3 days after 6 months; 7 days after 1 year; increases with seniority
  • Marriage leave : 8 paid days
  • Funeral leave (paid) : Parents/spouse 8; grandparents/children 6; siblings 3
Q7: Leave and overtime admin is painful—how can you help?

We do more than payroll. We build a system that stands up to audits :

  • Review employee handbook and work rules for legal updates
  • Standardize overtime/leave workflows
  • Automated checks during payroll to reduce disputes and compliance risk
V. Treasury & Payments
Q1: What does your “treasury outsourcing” actually do?

In short, we take the time-consuming, unavoidable cash-handling tasks off you or admin staff. We help with :

  • Invoice organization : verify vendor invoices and create a “who to pay / how much” list
  • Online banking entry : key in transfer details (account/amount/memo) so you only need to log in and approve
  • Bank runs : tax payments, check deposits, FX documents—queue time on us
  • Petty cash control : review claims and prepare reimbursement packs for funding
  • Clear records : reports that track cash movement for transparency
  • Ceiling : Overtime limit is generally 46 hours/month.
Q2: How is this different from bookkeeping/tax filing?
  • Treasury (we operate) : Cashflow execution (online banking entry, bank runs)
  • Bookkeeping & tax (we record) : Accounting/tax (invoices, journals, filings)
  • Benefit when combined : left hand pays, right hand books—highest efficiency and clean records.
Q3: If we let you handle payment ops, is our money safe?

Yes. We cannot move funds independently. We enforce segregation of duties:

  • We prepare : Organize and enter transactions
  • You release : Only you hold final passwords/keys—no approval, no transfer
Q4: How do you prevent data leakage or fraud?
  1. Access control : Approval tiers per your policy (e.g., manager for small amounts, chairman for large)
  2. Audit trail : Digital records for audit needs
  3. Security : Encrypted transmission and strict access permissions
Q5: Which companies are suitable for treasury outsourcing?
  • Foreign firms or startups : HQ internal control requirements without a full finance team
  • Owner-operated businesses : Outsource to free up leadership time
  • High turnover : Avoid painful handovers and cashflow chaos
  • Control-focused teams : Need transparent, traceable payment workflows
Q6: Will you decide whether we should pay?

No. The pay/no-pay decision always stays with you.
We prepare and remind deadlines, but when and whether to approve is entirely your decision.

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